What is virtual classroom training and how is it delivered?

The Virtual Classroom refers to the online classroom delivery tool within a Virtual Learning Environment. A Virtual Classroom is part of the distance learning platform, which typically incorporates course materials, tests, assessments, and other tools that are external to the classroom experience.

The virtual classroom learning will be delivered using a platform called Zoom. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

Is it easy to access and is it secure?

Yes we use Zoom software. It is easy to use and access from various devices. Information on Zoom’s security and privacy policy can be seen by clicking on the following: https://zoom.us/privacy

Who will facilitate the training?

One of our specialist, qualified trainers. All of our trainers have a background in health and social care, with a combined 30 years’ experience in the industry.

How many learners can participate in a session?

We recommend a maximum of 16 participants per session to ensure our trainers can monitor each learner and give them the best experience and test knowledge.

Will this replace face to face training?

No, this is a temporary measure during these unforeseen times and normal face to face training will resume when we are able. However, if this is something you wish to continue and you feel this is an effective way of learning for your staff we will be continuing to offer this option in the future.

Will I get a certificate?

Yes, for all successful learners, certificates will be provided as normal.

Will CQC recognise this and what do they think about this style of training?

Yes, we are an endorsed training provider recognised by Skills for Care and CQC recognise that it is important.

Please see below supporting statement Kate Terroni, Chief Inspector of Adult Social Care, CQC:

“We welcome the new guidance from Skills for Care on training staff during the COVID-19 crisis. We recognise that at this time providers will be prioritising providing care to people and that this may mean that training will be delayed. However, providers should make every effort to ensure that staff are competent, confident and skilled in providing safe care to the people using their service.”

How can my staff do CPR and Practical Skills in Moving and Handling?

During the Virtual classroom learning, participants will be shown various videos to support this aspect of training and will be given scenarios and questioned by the trainer. Once we can resume face to face training, participants will be invited in to undertake practical sessions to support their virtual learning*.
*Terms and conditions apply

Who will the training benefit?

Everyone! Including staff, services and most importantly, those receiving care and support. The impact of COVID-19 has created an extremely challenging time for the social care workforce. Training remains a priority during they period to ensure compliance remains up to date and there is a skilled and competent workforce.

What equipment will I need?

To access our virtual classroom learning, through Zoom, you will need either a laptop, desktop computer, iPhone, iPad or any Android device. These devices must have speakers, a microphone and a webcam built-in or attached to your computer or mobile device.

Do I need WIFI?

It is our recommendation to use WI-FI where possible for the best overall experience. However, if this is not possible you will need to have a data plan on your mobile device to join in a video meeting. Please note, if using your data plan, additional charges may apply. Contact your service provider for further details.

Jude TurnerFAQs