Mandatory Refresher

All healthcare and nursing staff, whether permanent or agency. This course is an annual refresher for experienced staff who have previously undertaken training to refresh and update their knowledge and skills. This course is not suitable for candidates who have no previous healthcare experience. 

Duration: 6 hours

Course Content


  • Key lines of enquiry

Health & Safety 

  • Health & safety at Work Act 1974 
  • Employer & Employee Responsibilities 
  • Risk Assessment 
  • COSHH 

Fire Safety 

  • Fire Action 
  • Fire Fighting Equipment 
  • Fire Extinguisher Colour Code 
  • Workplace Fire Safety 

Food Hygiene and Safety 

  • Legislation 
  • Elements of Good Food Hygiene 
  • 10 Point Code for Food Handlers 
  • Contamination 
  • Pest Control 
  • Food Poisoning Bacteria & Viruses 
  • Personal Hygiene 
  • Bacteria Hotspots 

Infection, Prevention & Control 

  • Chain of Infection 
  • Your Health & Hygiene 
  • Personal Protective Equipment 
  • MRSA & C-Diff 

Equality & Diversity 

  • Definitions 
  • Protected characteristics 
  • Types of discrimination 
  • Promoting equality, diversity & inclusion 
  • Relevant legislation 

Safeguarding Adults and Children 

  • Legislation 
  • Dignity Council – Dignity Do’s 
  • Professional Boundaries 
  • Types of Abuse
  • Signs & Indicators of Abuse 
  • Reporting Abuse 
  • Disclosure 
  • Whistleblowing

Mental Capacity Act (DoLs) 

  • What is Mental Capacity? 
  • Who is Affected?
  • 5 Core Principles 
  • Legal Situation 
  • Deprivation of Liberty Safeguard (DoLs) 

Moving & Handling 

  • The Spine & Biomechanics 
  • Legislation 
  • Risk Assessment 
  • Equipment 

Practical Demonstration & Practice

  • Power Position 
  • Illegal /Controversial Techniques
  • Sit to Stand
  • Use of a Wheelchair
  • Use of a Slide Sheet 

Use of Sling & Hoist Basic Life Support 

  • Treatment Priorities 
  • Primary Survey
  • Adult CPR (theory & practical) 
  • Automated External Defibrillator 
  • Recovery Position (theory & practical) 
  • Choking Adult 

Assessment Method: Assessment will take place at the end of the day through multiple choice and written test.

Learning Outcomes: On successful completion of this course you will gain increased subject knowledge in all areas, be able to move people safely with and without the use of equipment and administer first aid in an emergency situation. This course will allow you to provide safer, quality care to vulnerable people.

Jude TurnerMandatory Refresher